11 Best WhatsApp Chat Apps For Shopify to Use in 2024

Shopify has made selling online oh-so-easy! It offers an easy-to-understand dashboard, colorful themes, and thousands of apps take away your daily struggle and make things easier.

One such app is Shopify WhatsApp Chat.

It offers shoppers the ease of directly interacting with you via WhatsApp while browsing your store.

This is one handy app every Shopify store owner must have, but which is the perfect one out there? Finding it can be overwhelming, but not for you.

In this blog, I have listed the 11 Best WhatsApp Chat Apps For Shopify to help you find the perfect plugin for your store. So let’s get into it! 🚀

Table Of Contents

• Benefits of Using Shopify WhatsApp Plugin
• 11 Best WhatsApp Chat Apps (with Detailed Comparison Chart)

WhatsApp Chat App For Shopify: Benefits

Before jumping into the list, let’s understand the significant benefits of using the WhatsApp Chat App with a mindful checklist of must-have features. Benefits of Using Shopify WhatsApp Chat App

• Creates a win-win situation: The app creates a win-win situation for you and your customers. They can connect with you instantly via WhatsApp, and you can get back to them as soon as possible.
• Improves customer engagement: There are high chances of improving your customer engagement as you can be available for your shoppers in a more personalized and direct way.
• Real-time support: You can offer real-time support to the customers, whenever and wherever! There is no need to log in or sign up anywhere.

You need to ensure the app has a certain set of features for it to work for your store optimally.

1. Meetanshi WhatsApp Chat 

The Meetanshi WhatsApp Chat is the easiest way for your customers to start a conversation with you over WhatsApp. You can instantly provide your visitor with the needed help, be it any query or sharing detailed information for a particular product.

Our Shopify WhatsApp Chat App improves your productivity in managing conversations which results in closing more sales opportunities.

The two most handy features of this app are:

1. Free to Use: The app is completely free to use. No cost or any hidden charges after you install it.
2. Smooth Navigation: Your shoppers don’t need to fill in forms or sign-up anywhere to send you a message.

But this is not where it ends. Here are other key features of the app.

Key features:

• You can easily enable the WhatsApp chat functionality for mobile, desktop, or both users
• As the store admin, you can set the contact number accordingly
• You can personalize the greeting message and set the position of the Shopify WhatsApp button
• Additionally, you can also optimize the hover text

Pricing

• Free

View App

 

2. Maxwell: WhatsApp & Messenger

Maxwell: WhatsApp & Messenger offers a single dashboard to carry out various activities related to customer engagement. You can create coupon popups or easily send broadcast messages to your contacts.

Key features

• Live support using WhatsApp & Messenger
• Grow your contact list to maximize your reach

Pricing

• Free plan
• Premium plan: $4.99

View App

 

3. Elfsight WhatsApp Chat Shopify

Elfsight WhatsApp Chat lets you include a Shopify WhatsApp button on your website or any specific page, allowing the customer to message you to get the desired product information. Here you can easily personalize your message, set triggered-based messages, and more.

Key features

• You are available anytime
• Drive more personal conversations
• Set personalized messages and edit the text whenever needed

Pricing

• Offers a 7-day free trial
• Unlimited plan: $5.99/month

View App

 

4. Dondy: WhatsApp Chat+Marketing

Dondy – WhatsApp Chat + Marketing lets your customers instantly get in touch with you and allow you to offer faster support to their questions. With Dondy, you can not only answer their queries, but you can also send cart abandonment messages.

Key features

• Easily send cart abandonment messages via WhatsApp
• Set a responsive WhatsApp button in Shopify
• Simple installation

Pricing

• Free plan
• Pro: $5.99/month
• Advanced: $10.99/month

View App

 

5. Pushdaddy WhatsApp, Live Chat

Pushdaddy is an app that can work at two levels: marketing and support. With the WhatsApp share button, you can use the app for marketing purposes or switch to live chat to manage queries and answer some FAQs.

Key features

• You can share updates on cart recovery, order confirmation and more via WhatsApp/Email
• Simple integration. Just add your contact number, and you are set to go

Pricing

•  Free

View App

 

Looking for a manual method? Learn the complete step-by-step method on how to add WhatsApp Chat to Shopify.

6. Wati: WhatsApp Business API

WATI is a tool that you can leverage in multiple ways. You can use it for sales, marketing, and even customer support. You can send messages, broadcast, and manage various customer queries using this WhatsApp chat Shopify app.

Key features

• Send messages like order confirmation, abandoned cart, shipment tracking and more
• You can also build a WhatsApp Chatbot and get the analytics to measure its effectiveness

Pricing

• Offers a 7-day free trial
•  $4.99/month

View App

 

7. WhatsApp & Abandoned Cart: Dab

This WhatsApp & Abandoned Cart app is helpful to keep your communication flowing with your customers. You can keep answering questions about your product and send cart abandonment messages to increase your conversion rate.

Key features

• Complete personalized support to every query coming your way
• Send cart abandonment messages and set notification triggers

Pricing

• Free

View App

 

8. WhatsApp Chat + Cart Recovery

WhatsApp Chat + Cart Recovery is a widget with features to automate conversations and keep customers informed about their orders. You can set automation messages for abandoned checkout recovery, order confirmation, and more. And if you don’t wish to automate this, you can also manage them manually.

Key features

• Automate WhatsApp messages for Abandoned checkout recovery, order confirmation, and more
• You can use the chat widget to offer agent support

Pricing

• Free plan
• Advanced – $7.99/month
• Premium – $14.99/month
• Offers a 30-day free trial

View App

 

9. CK: WhatsApp Chat & Abandoned

CK: WhatsApp Chat & Abandoned is an easy way to send notifications on order placement and build customer trust. Besides this, you can keep answering customers’ questions about a particular product.

Key features

• Completely automated abandoned cart recovery using WhatsApp
• Setup one click WhatsApp chat and share button to offer customization
• Send order confirmation,shipping alert and COD verification

Pricing

• Free plan
• VIP – $9.99/month
• Advanced – $29/month

View App

 

10. Tido Whatsapp Chat Widget

Tido Whatsapp Chat Widget for Shopify helps you create a WhatsApp chat button that you can display on any product, collection, or home page.

Key features

• Add multiple agents and make the communication flowing
• Add a widget to all pages of your store

Pricing

• $4.99/month

View App

 

11. Marketing+Support on WhatsApp

Marketing + Support on WhatsApp is an easy way to send reminders and order updates. You can also automate and customize your messages to create a personalized experience for your shoppers.

Key features

• Quickly add whatsapp chat to Shopify
• You can easily automate or manually share updates on abandoned cart recovery
• Using the WhatsApp API, you can create custom templates and various marketing campaigns

Pricing

• Free
• Growth – $15/month
• Engage – $25/month

View App

 

Final thoughts

I hope this list helps you find the best WhatsApp Chat app for your Shopify store.

If you are still confused about which app to use, start with the free ones and try a free trial. This way, you will be able to discover the tool that meets your requirement without costing you an arm or a leg.

Here we have mentioned various apps with a mixture of multiple features like cart abandonment, updates on order status, and more.

If you are looking for an app specifically for WhatsApp chat, give Meetanshi WhatsApp Chat a try (Absolutely free to use!)

Related Reads:

• Best Facebook Chat Apps for Shopify
• Best Shopify Subscription Apps For Recurring Revenue
• Best Free Shopify SEO Apps & Tools to Power Up Your Business
• Best Shopify Apps to Get More Traffic
• Best Shopify Live Chat Apps