8 Best Shopify Omnichannel Apps

Are you looking for the Best Shopify Apps for Omnichannel? Do you want to enhance your customer experience while boosting your sales? You’re in the right place!

In this blog post, we’ve collected the Best Shopify Omnichannel apps that will not only automate the management of orders and inventory across all your channels but also give you great insight into your workflows.

With these apps, you can connect your Shopify store to multiple sales and marketing channels, giving your business the scalability it needs to thrive.

Let’s dive in!

Best Shopify Apps For Omnichannel

1. Avada Email Marketing & SMS

Developed by: Avada
Avg. Rating: 4.9/5 ⭐

Experience the convenience of omnichannel marketing with Avada Email Marketing & SMS; an ideal way to establish long-term relationships with your customers and increase conversions.

Avada simplifies the process of reaching your customers by offering powerful features like automated email marketing, SMS marketing, pop-up forms, advanced reports, and more – all part of the best Shopify Omnichannel Apps.

Key Features:

• Build campaigns & automation flows
• Capture leads & send newsletter
• Personalize emails for each customer
• Customize templates with drag & drop
• Track, measure & analyze performance

Pricing:

• Free: Free
• Pro: $16/Month
• Advanced: $47/Month

View App

2. WhatsApp Chat & Abandoned Cart

Developed by: BiteSpeed
Avg. Rating: 5.0/5 ⭐

Don’t miss out on BiteSpeed’s best Shopify Omnichannel Apps.

With WhatsApp Chat & Abandoned Cart, you can drive sales and engage customers with automated cash on delivery exchanges, upsells, cross-sells, and chatbot campaigns to collect data and recommend products.

Get the most out of the best Omnichannel Apps for Shopify today!

Key Features:

• Automate abandoned cart recovery
• Seamlessly integrate chatbots
• Utilize upsell & cross-sell campaigns
• Unlock spin the wheel popups
• Collect product reviews & feedback

Pricing:

• Free: Free To Install
• Business: $249.99/Month
• Enterprise: $499.99/Month

View App

3. ConnectPOS

Developed by: ConnectRetail
Avg. Rating: 4.7/5 ⭐

ConnectPOS is one of the best Shopify Omnichannel Apps that helps retailers unify their online and offline stores for fast, consistent order processing and inventory management.

Equipped with comprehensive features on order management, tax management, and even split payments, ConnectPOS is the ideal omnichannel solution for Shopify users.

Key Features:

• Automatically sync across multiple channels
• Unified desktop, android, and iOS POS
• Customizable to integrate with ERP, CRM, and more
• Stay running in offline mode
• Self-checkout on mobile and kiosks

Pricing:

• Free Trial: Free
• Standard: $49/Month
• Advanced: $79/Month
• Premium: $99/Month

View App

4. WhatsApp Marketing + Helpdesk

Developed by: DelightChat
Avg. Rating: 4.6/5 ⭐

DelightChat is one of the best Shopify omnichannel apps, allowing you to manage customer conversations and provide customer service on multiple channels, like WhatsApp, from one helpdesk.

With DelightChat, you can build tailored customer experiences and take advantage of features like WhatsApp marketing automation and broadcasts for maximum customer engagement.

Key Features:

• Omnichannel support: WhatsApp, Instagram, FB, Email & Chat.
• Teamwork boost: Assign chats, reply with templates & automations.
• Sales growth: Broadcast campaigns, recover abandoned carts & boost retention.
• Official WhatsApp API: Green Tick access for brand trust.
• Frictionless support: Manage customer service across all platforms.

Pricing:

• Startup: $49/Month
• Scale: $99/Month
• Growth: $299/Month

View App

5. Daasity Reporting & Analytics

Developed by: Daasity
Avg. Rating: 4.9/5 ⭐

With Daasity, brands can easily grab a snapshot of their omnichannel performance and make data-driven decisions to accelerate growth.

Daasity puts the power of omnichannel analytics into the hands of marketers, executives, and operations teams to gain an integrated view of their data and drive better returns.

Leverage the capability of best Shopify Apps for Omnichannel to unlock end-to-end insight into your business performance.

Key Features:

• Automate your entire elt process
• Monitor and visualize data in real time
• Create and customize attribution rules
• Sync customer data to key tools and channels
• Get valuable insights from comprehensive analytics

Pricing:

• $10 – $20 Million: $899/Month
• $20 – $50 Million: $1299/Month
• $50 – $100 Million: $1999/Month
• $100+ Million: $2999/Month

View App

6. ShopAgain Email, SMS, Whatsapp

Developed by: LatticeAI Inc
Avg. Rating: 5.0/5 ⭐

ShopAgain is the perfect solution for Shopify stores looking to take their business to the next level.

With powerful omnichannel campaigns (email, SMS, WhatsApp), ShopAgain enables merchants to convert one-time customers to repeat customers for maximum ROI.

Try ShopAgain today to experience one of the best Shopify apps for omnichannel engagement.

Key Features:

• Branded email & sms flows like abandoned carts
• 150+ countries with sms availability
• Ai-powered cross-sell & up-sell on widgets & email
• Popups & forms for boosting subscribers
• 12+ ai-powered prebuilt segments for detailed customer profiling

Pricing:

• Sms: Free To Install
• Scale: $15/Month
• Autopilot: $99/Month

View App

7. SMS Marketing, Email, WhatsApp

Developed by: Contlo Inc
Avg. Rating: 4.1/5 ⭐

Reach out to your customers via multiple channels with Contlo’s comprehensive marketing automation suite.

With Contlo, you can take advantage of features like auto-triggering campaigns, contextual personalization, A/B testing, and more to engage shoppers on any channel: Email, SMS, WhatsApp, Web Push, and onsite notifications.

Create seamless omnichannel customer experiences that turn passive shoppers into loyal buyers with Best Shopify Omnichannel Apps such as Contlo.

Key Features:

• Automate sms, email, & whatsapp campaigns
• Target provider with location or segment
• Personalize message with pre-defined templates
• Analyze customer engagement using analytics
• Schedule campaigns for optimal timings

Pricing:

• Free: Free To Install

View App

8. Berry Support- Chat & Helpdesk

Developed by: Focal Software, Inc
Avg. Rating: 4.4/5 ⭐

Berry Support is the best free Shopify Omnichannel app for busy e-commerce businesses.

It provides an omnichannel single dashboard for live chat with customers on multiple platforms, enabling you to engage across all communication channels and automate repetitive tasks.

You can also benefit from real-time analytics and reporting capabilities.

Key Features:

• Live chat & omnichannel support
• Automate & streamline workflows
• Rich reports & analytics
• Social media & chat widgets
• Customizable & branded support

Pricing:

• Free App: Price: Free

View App

Final Words

Creating an omni channel experience doesn’t have to be a daunting task. With the 8 Best Shopify Omnichannel Apps we’ve discussed, it can be as easy as finding the app that best meets your needs.

What’s more, you can rest easy in knowing that, with the right app, you can create a seamless shopping experience for your customers, no matter where they decide to shop.

Start building out your omni channel experience today and meaningfully boost your ROI.

Related Reads:

• Best Shopify Apps For Accounting
• Best Shopify Apps For Reorder
• Best Shopify Apps For Thank You Emails
• Best Shopify Apps for Social Media
• Best Shopify Apps For Store Pickup