8 Best Shopify Apps For Survey & Feedback

Are you looking for the best Shopify apps to get the most accurate customer feedback for your store? Surveys and feedback are essential tools for any eCommerce business and can guide you to improve customer experience.

Here we have listed down 8 of the best Shopify apps for surveys and feedback that offer an extensive range of functionalities to create surveys and collect customer feedback.

All these apps are easy to use, and let you analyze the feedback and reviews to make data-backed decisions.

So let us dive into this list of the best Shopify apps for survey and feedback.

Best Shopify Apps For Post Purchase Survey

1. Powerful Contact Form Builder

Developed by: PowerfulForm.com
Avg. Rating: 4.8/5 ⭐

Looking for the best survey apps for Shopify to increase customer engagement? Powerful Contact Form Builder is the perfect option. This post-purchase survey app for Shopify helps you create professional-looking forms with no coding or design experience necessary.

It integrates with popular third-party apps, like Mailchimp, Klavio, Ominisend, and Sendinblue, and lets customers upload files or images.

Plus, you can customize your registration form with custom fields to make it look perfect for your brand.

Make the most of your survey inquiries and start collecting valuable customer feedback with Powerful Contact Form Builder.

Key Features:

• Custom forms with file upload & image options
• Autoresponder emails & data integrations
• Contact us form with captcha & logic
• Easy to create feedback, popup & wholesale forms
• Analyse user engagement & behaviour insights

Pricing:

• Free: Free
• Premium(was $14.9): $9.99/month
• Pro: $19.90/month

View App

2. Hulk Form Builder

Developed by: HulkApps.com
Avg. Rating: 4.8/5 ⭐

Are you looking for the best Shopify apps to run surveys and collect feedback from shoppers? Look no further than Hulk Form Builder – the perfect solution for post-purchase surveys.

This powerful yet intuitive app offers a range of features such as basic or complex form design, compatibility with the latest Shopify themes, Google reCaptcha security, smooth workflow, and image/file uploads.

Plus it’s fully mobile responsive and helps you track UTMs, allowing you to get the insights you need to make your store a success.

Make sure to take advantage of Hulk Form Builder – one of the best survey apps for Shopify.

Key Features:

• Create forms & gather data from customers with file uploads.
• Design forms with conditional & dynamic field logic.
• Personalized forms to suit your shop’s aesthetic.
• Plenty of storage to upload more files.
• Seamlessly connect custom email domains to apps.

Pricing:

• Basic Plan: Free
• Pro Plan: $9.90/month
• Pro+ Plan: $19.90/month

View App

3. qikify Contact Us Form Builder

Developed by: qikify
Avg. Rating: 4.8/5 ⭐

Are you looking for the best Shopify app to collect customer feedback and survey data? qikify Contact Us Form Builder offers the essential features you need to revolutionize customer interactions and capture valuable data.

This Shopify app allows you to create custom forms with various fields, as well as embed forms anywhere in order to streamline your customer support and boost engagement.

Whether you’re running post-purchase surveys or contacting your customers, qikify will help you get the best possible results.

Try it now to see just how effective it can be!

Key Features:

• Design forms with various field types.
• Display forms in various view modes.
• Include contact buttons to website.
• Protect from spam with reCaptcha.
• Store, manage, & export submissions.

Pricing:

• Free Forever: Free
• Basic Plan: $5.99/month
• Premium Plan: $7.99/month

View App

4. Customer Testimonials Showcase

Developed by: Expert Village Media Technologies
Avg. Rating: 4.8/5 ⭐

For all the Shopify stores out there looking for the best survey and feedback apps, Testimonials Showcase is the perfect choice!

It helps foster customer loyalty and trust by easily collecting and showcasing your customer testimonials, so shoppers can easily learn about the experience of others with your products and services. What makes this app even better is that it is highly customizable and easily integrated into your Shopify store.

Plus, you have their dedicated support team at your service to make sure everything runs smoothly.

Key Features:

• Collect & Moderate customer testimonials
• Photo reviews with user submitted photos
• Display testimonials in grid & slideshow
• 5 Premade templates to choose from
• Easily sort testimonials from admin panel

Pricing:

• Free: Free
• Basic: $7.99/month
• Standard: $14.99/month

View App

5. Hulk Contact Us Form

Developed by: HulkApps.com
Avg. Rating: 4.7/5 ⭐

For all Shopify stores looking to collect customer feedback and boost sales, the HulkApps Contact Us Form with Captcha app is the ultimate solution. This powerful Shopify app allows users to create highly customized forms in no time.

With dedicated features like auto-responders and captcha embedding, it is one of the best Shopify apps for survey and feedback available in the market.

Using this app, you can easily capture post-purchase surveys, customer feedbacks, and contact page forms with ease.

Enjoy a simple setup, great customer support, and a secure way to get customer insights to optimize your store and boost conversions. HulkApps Contact Us Form with Captcha is one of the best survey apps for Shopify and is a must-have for every shop owner.

Key Features:

• Ability to create customizable fields.
• Add the form to any page with ease.
• Build a worthwhile email list through contact form.
• Protect against spam and abuse with reCAPTCHA.
• Export data in sorted date format.

Pricing:

• Starter Plan: $10/month
• Pro Plan: $16/month

View App

6. Zigpoll Customer Surveys

Developed by: Argonautic Labs
Avg. Rating: 5.0/5 ⭐

Are you ready to capture the invaluable customer insights you need to grow your business? Try Zigpoll’s Customer Survey app for Shopify and turn your feedback into profitable decisions. With simple implementation, you can collect meaningful feedback from your customers in real-time and analyze customer sentiment at scale.

Zigpoll’s Customer Survey app is the best Shopify app for survey and feedback, providing an easy-to-integrate platform that helps you understand your customer better and make data-driven decisions.

Try Zigpoll today and start collecting customer feedback to optimize your business growth.

Key Features:

• Automated post-purchase surveys.
• Fully customizable & localized language support.
• Abandoned checkouts & customer feedback.
• Connect survey data to Shopify dashboards.
• Collect zero-party data using customer surveys.

Pricing:

• Lite: Free
• Basic: $10/month
• Standard: $25/month
• Pro: $100/month

View App

7. Reputon Testimonials Slider

Developed by: Reputon
Avg. Rating: 4.8/5 ⭐

Introducing the Reputon Testimonials Slider: one of the best Shopify apps for survey & feedback! This app allows you to easily add reviews to your store with a few clicks, giving you the opportunity to hear and showcase what your customers are saying about your products and service.

With a dedicated link for collecting testimonials, you can quickly get a snapshot of what your customers are saying and use that feedback to refine and improve your service.

Reputon Testimonials Slider is a great way to add trust, reputation and social proof to your store and is one of the best survey apps for Shopify.

Get it now and start collecting post purchase survey feedback from customers to see how they really feel about your service!

Key Features:

• Showcase customer testimonials & improve sales
• Customizable request forms & presentation styles
• Automatically display customer reviews
• Import reviews from multiple platforms
• Easy embed & share to social media

Pricing:

• Premium: $5.99/month
• Free: Free

View App

8. Fairing: Post-purchase Surveys

Developed by: Fairing
Avg. Rating: 5.0/5 ⭐

Fairing is the best Shopify app for survey and feedback. With its advanced post-purchase survey technology, Fairing makes it easy to understand your customers, increase customer loyalty, and improve your marketing ROI.

Designed to collect actionable consumer insights in the shortest amount of time, Fairing’s post-purchase surveys enable you to understand your customer’s on-site behavior, build detailed consumer profiles, learn why customers browse away from products, as well as pinpoint customers who churn and how to win them back.

And, with Fairing’s attribution and personalization capabilities, you can effectively monitor and optimize your marketing campaigns.

Make sure to try out Fairing for the very best Shopify survey and feedback experience.

Key Features:

• Collect customer feedback and insights in real-time
• Push answers directly to Google Analytics or Bigquery
• Target custom audiences by product, order, and geography
• Automatically segment responses for advanced analysis
• Integrate with Klaviyo, Recharge, and more to unlock insights

Pricing:

• Up to 1k Orders: $49/month
• Up to 5k Orders: $99/month
• Up to 10k Orders: $149/month

View App

Final Words

Using surveys and feedbacks is an invaluable way to gain insights into your customers’ wants and needs.

With so many options available, choosing the right Shopify app to capture customer feedback can be tough. From analyzing customer sentiment to building loyalty programs, we believe these eight apps are the best of the bunch and are well worth exploring.

By leveraging survey and feedback insights, you can refine your store to meet the demands of your customers, improve the customer experience and capitalize on the growth opportunities in your market.

Get started today – and discover how a better understanding of your customers can take your store to the next level.

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