How to Configure Invoice Comments in Magento 2

The merchants can configure invoice email in Magento 2 to select the email sender, its template, and add multiple email addresses to send the invoice email copy.

If a merchant wants to attach order-related information with an invoice, it is easy to do so with the steps to configure invoice comments in Magento 2. You can also Magento 2 order comments configuration to understand any notes along with the order that an admin needs to know.

Invoices are extremely important for every E-commerce store. It includes details like product name, product price, purchase date, name of a buyer, and other payment details. Invoices are the official record of the sales and improving it contributes to gaining customers’ trust.

The Magento 2 invoice comments can be also displayed in the frontend by enabling the below checkboxes:

The invoice comment in frontend:

Steps to Configure Invoice Comments in Magento 2:

1. Login to Magento 2 admin panel

2. Navigate to Stores > Settings > Configuration

3. Under Sales, select Sales Email

4. Expand Invoice Comments section:

   1. The default option is set as Enabled that explains the invoice comment email will be sent to customers when the customer orders a product.

   2. In Invoice Comment Email Sender, select the person from whom the invoice comment email will be sent. The default Magento 2 offers five email addresses.

   3. In Invoice Comment Email Template, select the template based on your requirement or select the default option.

   4. In Invoice Comment Email Template for Guests, choose the template for customers who have not created an account in your store.

   5. In Invoice Comment Email Copy To, enter the multiple email addresses to whom you want to send invoice comment email copy. Separate email addresses with a comma.

   6. Send Invoice Comment Email Copy Method, select bcc(blind carbon copy) or separate email copy method based on your requirement.

5. Click Save Config