How to Add Terms and Conditions to Shopify

What if I tell you it’s super-easy to add terms and conditions to Shopify? Read this blog post till the end to find it yourself.

Adding terms & conditions to your website becomes imperative while doing online business on Shopify. These too-boring-to-read pages contain some crucial statements that can become legal savior for your business in tough times.

If you are a Shopify store owner and haven’t still added the terms and conditions to Shopify store, then it’s a good time to do so. In this blog post, we are going to discuss:

• What are Terms and Condition in Shopify & What do They Include?
• Why do You Require Terms & Conditions for Your Shopify Store?
• How to Add Terms  & Conditions in Shopify?
  • Method #1: Generate & Add By-Default Store Policies
  • Method #2: Use Custom Pages to Show Legal Information
• Final Words

What are Terms and Conditions in Shopify & What do They Include?

Terms & Conditions in Shopify are the set of rules or statements that your website visitors and customers automatically agree to. They are the code of conduct that businesses publish to define their rights and protect themselves from the legal issues. Quite often, they are also referred to as Terms of Service (ToS), and End User Licence Agreement (EULA) by the websites.

There is nothing specific to include in the Terms and Conditions and it may vary from business to business. However, some of the common things to include in the Shopify terms and conditions are:

• Introduction
• Terms and Conditions Acceptance
• Rights and Responsibilities of the Users
• Prohibited Activities
• Ownership of the Content and Website
• Include Shipping and Refund Policy
• Rights of Access
• Rights of the Company
• Applicable Governing Laws
• Disclaimers and Warranties
• Contact Information
• Other Information

Why Do You Require Terms & Conditions for Your Shopify Store?

There are many reasons to add terms and condition to your Shopify store. A solid set of terms of service in your Shopify store can help you:

• Prevent abuses
• Protect your creative content
• Terminate accounts
• Limit your legal liability
• Set your governing law

The terms and conditions in Shopify can also help the customers have a clear idea about your store policies regarding product returns and exchange. Privacy laws like the General Data Protection Rule of the EU also require the website owners to add a privacy policy for handling personal data. In case you’re serving to EU users, it may become legally compulsory to add terms and conditions in your Shopify store.

How to Add Terms and Conditions in Shopify?

There are two ways to add terms and conditions to Shopify store.

You can either use the default store policy pages or create a custom one as per your requirements.

I’ve explained both of the methods in a simplified manner for you below.

Method #1: Generate & Add By-Default Store Policies

By default, you can add the following terms and conditions to Shopify:

• Refund Policy
• Privacy Policy
• Terms of Service
• Shipping Policy
• Contact Information

You can follow these steps to generate/add terms and conditions to your Shopify store:

• In the Shopify admin, go to Settings > Policies.
• Here, you can add various store policies through the WYSIWYG editor or by adding HTML code. Furthermore, you can click on the Create from the Template button to auto-generate policies.
• Edit the policies as per your requirements & business, and click on the Save button once you are done.

These store policies are automatically added to the footer of the checkout pages in Shopify. These policies can also be accessed directly by the customers using the following URLs (Just replace the example.com with your domain name.):

• Refund Policy: https://example.com/policies/refund-policy
• Privacy Policy: https://example.com/policies/privacy-policy
• Terms of Service: https://example.com/policies/terms-of-service
• Shipping Policy: https://example.com/policies/shipping-policy

You can use these links in social media and on other pages in your Shopify store.

Method #2: Use Custom Pages to Show Legal Information

In case these default store policies are not enough for your business, you can create custom pages in Shopify to add terms and conditions. Generally, the custom webpages contain the information that are rarely updated; examples include the About Us & Contact Us page. You can follow these steps to add terms and conditions to Shopify through custom pages:

• Step 1: In the Shopify admin, head towards Online Store > Pages > Add Page.
• Step 2: Enter page title and content as per your requirements, and save changes.
  

That’s it.. 😉

You can use any of the above methods to add terms and conditions to Shopify store and protect your business from any kind of legal issues.

Final Words

I hope this blog post will help you add terms and conditions to Shopify. Complex it may sound, but adding terms of service to your Shopify store is essential to ward off legal suits against your business. Also, take legal advice from local law practitioners while framing the T&C for your business.

Any doubts? Let me know in the comments. Also, do not forget to share this post with your merchant friends via social media. 😊

Happy Selling…! 🍀

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Frequently Asked Questions

1. Is it possible to remove shipping policies from product pages in Shopify?

Ans. According to Shopify, the free themes downloaded after Nov 2018 display the links to store policies in the product pages by default. You can follow the steps recommended by Shopify to remove them.

2. How to add policies to store menu in Shopify?

Ans. You can show the policies in the Shopify store menu by configuring the navigation settings in the admin panel. Go to Online Store > Navigation, select the respective menu, and add the policies using the Add Menu Item option.